Your information deserves care.

COMPUTER ALLIANCE LLC (“we,” “us,” or “the Company”) values your personal information and privacy rights. This Privacy Policy applies to the website, applications, related product features, customer support, and other online services we operate (collectively, the “Services”). This Policy explains the information we may collect, how we use it, how long we retain it, when we may share it, and the rights available to you.

Please read this Policy carefully before using our applications or website services. If you do not agree with any part of this Policy, please stop using the relevant Services. Different applications may provide additional data-processing notices based on their features. In the event of a conflict, the specific notice presented within the applicable application will control.

1. Information We May Collect

To provide, maintain, and improve the Services, we may collect the following information:

• Information you provide voluntarily. For example, when you contact customer support or submit feedback, you may provide your name, email address, phone number, nickname, feedback content, and any other information you choose to submit.
• Usage and device information. When you use our applications, we may automatically collect technical information such as device model, operating system version, browser type, application version, language settings, network information, access times, error logs, and information about pages or features you use.

2. How We Use Information

We may use information for the following purposes:

• To provide application features, website content, and customer support;
• To maintain service security;
• To process your inquiries, feedback, and support requests;
• To analyze service stability, feature usage, and causes of errors in order to improve the product experience;
• To prevent fraud, misuse, illegal activity, and other conduct that may harm the safety, property, or legal rights of users, the Company, or the public; and
• To comply with legal, regulatory, tax, audit, or dispute-resolution obligations.

Unless we obtain your explicit consent or applicable law permits otherwise, we will not use your personal information for purposes unrelated to those described above.

3. Information Sharing, Transfers, and Public Disclosure

We do not sell your personal information. We may share relevant information only when necessary in the following circumstances:

• To comply with laws, regulations, court orders, regulatory requirements, or lawful government requests;
• To protect the legal rights, property, and safety of users, the Company, our partners, or the public; or
• In connection with a merger, acquisition, restructuring, asset transfer, or similar transaction, to the extent permitted by law.

If a special circumstance requires public disclosure of personal information, we will provide reasonable notice and protection measures as required by applicable law.

4. Data Retention and Security

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law. After the retention period expires, we will delete, anonymize, or otherwise appropriately handle the information as required by applicable law.

We use reasonable technical and organizational measures to protect information, including access controls, permission management, transmission safeguards, log monitoring, and employee confidentiality obligations. However, no method of Internet transmission or electronic storage can be guaranteed to be completely secure. If an incident may affect the security of your personal information, we will take reasonable response and notification measures in accordance with applicable law.

5. Cross-Border Processing

COMPUTER ALLIANCE LLC is located in Miami Beach, Florida, United States. Your information may be processed, stored, or accessed in the United States or other countries or regions where we or our service providers operate. We will take reasonable measures in accordance with applicable law to ensure that your information receives appropriate protection during cross-border processing.

6. Your Rights

To the extent permitted by applicable law, you may request access to, correction of, deletion of, or a copy of the personal information we hold about you. You may also withdraw specific permissions you have granted, opt out of non-essential notifications, or object to certain processing activities. To protect information security, we may require reasonable identity verification before processing your request.

You may submit relevant requests using the contact information below. We will respond within a reasonable period as required by applicable law.

7. Children’s Privacy

Our Services are not intended to be actively offered to children below the applicable legal age. If we discover that we have collected a minor’s personal information without appropriate authorization, we will take reasonable steps to delete or stop processing it to the extent required by law. If you are a parent or guardian and believe that a minor has provided us with personal information, please contact us.

8. Policy Updates

We may update this Privacy Policy due to changes in our Services, legal requirements, or security needs. After an update, we will publish the revised Policy through our website, within the application, or by other reasonable means, and update the effective date. For material changes, we will provide additional notice where required by applicable law.

9. Contact Us

If you have questions about this Privacy Policy, our processing of personal information, or your rights, please contact:

COMPUTER ALLIANCE LLC
Address: 1390 Ocean Dr APT 404, Miami Beach, FL 33139, US
Email: [email protected]
Phone: (720) 957-3393